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Shipping & Returns

Cancellation:
Cancellation of an order must be requested before the order has been dispatched. Cause that we process all orders as quickly as possible within 12-24 hours after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point.
Exchanges:
We accept exchanges for a different size or color within 15 days of the original date of shipment of the order. Please contact us with your order number and our customer service will help you . If you would like to exchange items to a different style, you would have to return your items for a refund (as per Return policy) and place a new order for the style you prefer.
Returns:
Items can be returned for refund or exchange with 7 days after the date of receipt. But the reason for the return caused by yourself (eg, size, color you choose), cannot be accepted. Returns can be sent back within 7 days of receipt, all returned goods never been used and in new condition. All returned packages must be insured. As for returning right items for a refund: all returned items are subject to a 5% bank handling fee and shipping costs. Buyers are always responsible for the shipping costs. Special circumstances may require partnership with corporate business partners. For more information, please contact our customer service.
Important Notice:
Although we provide free shipping policy, we do not cover the shipping cost for return. Considering the time and money consuming, we surely appreciate if you can make all your questions and concerns clear before placing your order. Please contact our customer service first to obtain the return address. We will not be responsible for the lose if the returned package get lost during the shipment, original post office receipt must be kept to claim the compensation.